Frequently Asked Questions


Is the university open for business?

The State of Ohio issued a Stay at Home order that began Monday, March 23, 2020 at 11:59 p.m. Higher education has been designated an essential business. Essential staff report as scheduled. All others remain in remote work status. Those working remotely will maintain normal business hours.

To support our students and vital campus services, essential staff are continuing to report, and it is important that they take their temperature before leaving home, and if they have a fever, cough or difficulty breathing to stay home. Essential food and building service workers will have their temperature taken upon arrival on campus and need not take it at home.

For all other employees, we strongly encourage you to stay home, if you do intend to come to campus—even for a quick stop—you are required to take your temperature first, and if you have a fever, cough or difficulty breathing you may not come to campus.

  • All classes are being delivered remotely. There are no on-campus classes.
  • University face to face support services are closed, and have shifted to remote delivery.
  • Academic and administrative buildings are accessible by card swipe only.
  • Effective Saturday, March 21, at 5 p.m., only students who received permission remain in the residence halls. There will be an appropriate room and board refund for students who have checked out and do not return this semester.
  • Pulley Diner and The Emporium in the Armstrong Student Center are open for takeout dining for those students that have permission to stay on campus. All other dining halls are closed.

What proactive measures has Miami taken?

For any in the Miami community or their family and loved ones who have tested positive for the coronavirus, our hearts and thoughts go out to you and we wish you a full and speedy recovery. The local health department works to contact anyone believed to have been in close contact with an infected individual.

Miami has taken numerous steps to prevent the spread of illness across campuses. Most recently Miami has:

  • Shifted to remote instruction for all academic courses, including laboratories.
  • Shifted to remote work for all but essential personnel.
  • Closed the residence halls effective Saturday, March 21, 2020, except or those students expressly granted an exception to stay.
  • Canceled all university-funded travel—international and domestic, including within Ohio.
  • Adjusted mail delivery. All mail and packages will go to the Shriver Mail and Package Center. To retrieve your mail or packages, you have to email the package center to let them know you are coming to get your mail.

For those who are coming to campus for ANY reason it is important that you:

  • Take your temperature daily
  • If you have a temperature, stay home
  • If you have a cough or if you have difficulty breathing, stay home

Please be vigilant and practice these and all other preventative measures in helping us to keep our community safe and healthy.

How can I help students in need?

The Emergency Needs Fund is the Miami community working together to provide relief to Miami students who have urgent needs during times of uncertainty.

When you give to the Emergency Needs Fund, you enable Miami to provide aid to students, such as:

  • Food, toiletries, and funding for necessary medications.
  • Educational-related expenses as a result of moving to remote learning.
  • Funds to help compensate for loss of student employment.

Giving to the Emergency Needs Fund helps reassure students that they are safe, stable, and supported by the Miami family. Join Miami in providing support for difficult days ahead by giving to the Emergency Needs Fund or the Miami Fund, Miami's unrestricted fund for meeting general needs as they arise.

Am I protected by privacy laws?

As we move into a period where students and employees may be testing positive for the coronavirus, it is important that we all recognize and respect the medical privacy of our faculty, staff and students.

You may NOT disclose the identity of any student or employee who has tested positive for the virus. You may disclose the fact that a person in your division/department (if greater than 10 people) has tested positive, but you may not share any additional information without the employee’s or student’s written consent and authorization. The Centers for Disease Control in its guidance to employers states:

“If an employee is confirmed to have COVID-19 infection, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). The fellow employees should then self-monitor for symptoms (i.e., fever, cough, or shortness of breath).”

Failure to adhere to these standards could violate any number of federal privacy laws including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA) and /or Family Educational Rights and Privacy Act (FERPA).

If a student or employee under your supervision has tested positive or if you have questions, please contact the Office of General Counsel at 529-6734.

Tuition/Room and Board

Will I receive refunds for room and board?

Room and Board
Miami will provide an appropriate refund of room and board for those students who left their on-campus residence hall by March 27, and did not return. We will provide a prorated credit for room rent, the residential fee, and buffet meal swipes. This applies to student residents of university housing who do not have an approved waiver to remain in housing and have left campus by March 27. Unused dining dollars will roll forward and be available for use next semester. Credits will begin on April 8, and a customized email will be sent to each student to provide exact credit amounts and an explanation of how credits/refunds were calculated.

General Fee
Students will also receive a credit for the Armstrong Student Center fee, Facility Fee, and Transit fee. A portion of the Basic General Fee will also be credited for those services that are no longer available because of the transition to remote learning.

The university will provide a prorated credit to students who have purchased Spring semester parking permits.

Students do not need to apply for these refunds or credits; they will be posted to the university bursar or RedHawk account no later than May.

Will this remote learning cost students more money?

No. Faculty members cannot require students to purchase equipment, licenses, supplies, etc. aside from those similar to what is routinely required for face-to-face sections.

We are working hard to help students achieve the learning objectives of their courses without undue cost or burdens.

What happens to my student loans?

Since Miami has not canceled classes, your loan agreements have not changed. For more information, contact One Stop.


What is the deadline to drop a full-semester course for spring 2020?

We have extended the deadline to withdraw from a class until April 17.

Do I have the option of taking my course credit/no credit?

As of noon Wednesday, April 1 the option in Bannerweb becomes available to choose credit/no credit grading in any course that is approved by the University for credit/no credit.

Instructions on how to select credit/no credit grading in Bannerweb, as well as FAQs about this option, the incomplete grade option, and the extended course withdrawal deadline are available on the One Stop website, and we strongly encourage you to read through this information as you carefully consider which options are best for you.

After reviewing the FAQs, if you still have questions about whether you should select these options we encourage you to contact academic advising. If you have questions about the process for selecting these options, you may contact the One Stop./p>

The extended deadline for course withdrawal is Friday, April 17. The deadline for requesting credit/no credit is Friday, May 8. It is important to remember that you have ample time to exercise any of these options, so please consider them carefully and seek out advising as needed.

What if the faculty require students to be on campus for labs and other meetings?

No faculty may require students to be on campus for any reason - labs, clinicals, studios, etc.

Is Miami canceling study abroad?

All study abroad university-sponsored programs for spring semester have been recalled. Information regarding summer programs will be forthcoming.

My student needs clinicals to finish his/her degree? What should we do?

Students should stay in contact with their professor/supervisor as they work with state officials on expectations and plans.

What about student internship programs and specialized study programs like independent study and capstone experiences?

Faculty are asked to allow students flexibility in achieving objectives remotely and without imposing unreasonable burdens.

Will tutoring still be available?

Student Support Services are being offered remotely:

How will academic advising work?

Academic advising appointments are available online. Students should email their academic adviser to set up an appointment time and make arrangements for the best means of holding the appointment (e.g., Webex, phone call). The University Honors Program staff is also available to hold virtual advising sessions with honors students.  Students should email their honors adviser to arrange an appointment.

Student Life

When does my student need to be out of the residence halls?

In light of the statewide emergency declaration, the residence halls are now closed. Only students who have applied for and received housing exceptions are permitted to stay. If you have left items in your room, and have not yet notified Residence Life through the check-out process or through the completion of the Exception Form, please email

How can I get my things from my dorm room if I am already home?

Students or family members may not return to campus while Ohio is under a stay-at-home order. The order is set to expire on May 1, but it could be extended. Once Governor Mike DeWine lifts the order, we will share the process for returning to campus to collect belongings.

We understand that many are anxious to complete this process, so we have created an option to arrange for the packing, moving, shipping or storing of items. Students may work with third party approved vendor Campus Solutions to arrange for service.

Campus Solutions is the only approved vendor for these services at this time. To prevent the spread of COVID-19 and reduce the risk to our campus community, Miami has designated a single local company to provide these services. Campus Solutions has agreed to Miami’s health and safety standards (i.e. wearing gloves during the entire service performance, taking and monitoring employee temperatures before coming on campus, and cleaning all equipment before and after each job) and will only operate in vacant buildings.

Campus Solutions is operating as an essential business under the transportation and logistics exception to the Ohio stay-at-home order. Campus Solutions is ready to receive orders effective immediately; Miami will work with them to allow access to rooms for students who contract for this service beginning in late April or early May. The timeline is subject to change based on new orders or guidance from the Ohio Department of Health.

The University does not receive compensation in any form from Campus Solutions. Students contract directly with Campus Solutions. There is a cost for this service. Please work directly with Campus Solutions for estimates and arranging service. The company is offering a $50 discount to Miami students.

Can I leave my car on campus or in the garage?

Yes, you may leave your car on campus, in a remote lot, or in a garage until you are able to retrieve it.

Can I get out of my housing lease off campus?

The university does not have any authority over off-campus housing. Please contact your landlord about your lease agreement.

Are the dining halls still open?

In conformity with Governor Mike DeWine’s order to close restaurants, meal-plan dining services are available at Armstrong on a carry-out basis only. All dining services will be "to-go" with seating areas roped off. There are no retail dining services available.

Are the libraries still open?

The University Libraries are delivering services remotely, with all physical locations closed effective 9 p.m. Monday, March 16. More information is available on the Libraries website.

Is the Recreation Sports Center and Goggin Ice Center open?

The Recreational Sports Center and Goggin Ice Center are closed.

Is May Commencement occurring?

Commencement is a cherished occasion for our graduates to celebrate with family, friends, faculty and staff, to have their name called, walk across the stage and receive their diploma.

"Renate and I consider ourselves to be part of the Class of 2020 as well, we began at Miami when they began, during that summer four years ago," said President Gregory Crawford. "We want this to be a special celebration, and as promised we have explored creative ways to honor our graduates and to celebrate."

The new version will include two components to the commencement ceremonies for the class of 2020. On May 16, the actual commencement date, we are preparing a virtual recognition of our graduates, to mark the official conferment of degrees. In the fall, we are planning a weekend dedicated to celebrating and recognizing our graduates and their achievements.  

The weekend of September 11, 12, and 13 is now currently planned to include all divisional recognition ceremonies, where the graduates will gather with their friends, families and loved ones, to have their names called and to cross the stage. Rather than a traditional main ceremony, the weekend will also include a community-wide event, to provide an opportunity for all graduates, their friends, families, faculty and staff to celebrate together.

It will be a unique and special occasion at the Miami football game, with all in-game activities focused upon our graduates, and it will also include, at game’s end, the Class of 2020, gathering on the field in their academic regalia to form the beveled "M." The Class of 2020 will forever be a very special class; as first year students severe weather canceled their forming of the "M," and we wanted to honor them and mark their commencement with this opportunity to finally form the beloved “M” as a class. We hope all of the graduate from the Class of 2020 can join us for this special ceremony.

Will Miami hold summer orientations for new first-year students?

Summer orientation programs for new first-year and transfer students will be offered remotely this year. Beginning in May, new students and families will engage remotely with orientation content and with staff, faculty, and student leaders. New Miamians will receive additional instructions about orientation, as well as regular communication and support from Orientation and Transition Programs throughout the summer. New students will also experience a full schedule of Welcome Weekend programs upon arrival to campus in the fall.